Women consumers are one of the world’s most powerful consumers. Businesses target groups and demography as a strategy to capture a share of the market. A flourishing market to keep an eye on is the market for women. The impact of women on the economy is substantial. They are one of the largest spending demography…
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In a business, your customers are the ones keeping you running. With no customer, there will be no business. Imagine starting a sales business with no sales whatsoever for about a year. I am sure, you will not even remain in this kind of business for six months before switching strategy. However, what means are…
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Call centers function as intermediaries between customers and businesses. In processing inbound as well outbound calls, they serve a wide array of functions, up to and beyond: account management, scheduling, technical support services, resolving grievances, answering questions regarding products and services, as well as as assisting customers with their possible purchases. But they are more…
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