Canadian E-Commerce Experts
We ensure all of your clients are WOW’d away. This starts with our employees who are all Canadian based, giving your company the best support. If your clients need help with finding the right products or with shipping and payment questions, we have it covered. We will keep your clients happy so they keep coming back!
Direct Access
No one knows your customers better than you. Thats why you will receive direct access to everyone that will be representing your business. You have the ability to talk to our team and explain your products, provide feedback, help us to understand your clientel better and give them the level of service they deserve!
Monthly Analytics
Customer behavior, expectations and suggestions for growth. While we engage in calls with your clients, we’ll learn exactly what thay are looking for and what feedback/criticism they have. This will help you to improve your service, which in turn will help to grow your business.
Join us! It will only take a few minutes
How Does it Work?
We understand your business, that is why we make our process as quick and easy as possible for you.
1. Onboarding Form
Once your sign up you will be sent on onboarding form that you will need to fill out. This will include FAQ and other information you want our team members to know.
2. Introduction to your Reps
After our team takes a look at your onboarding form, your representative who will be handling all the calls will book a time to call you. You can talk directly with them and train them to understand your business and products.
3. Representatives Start Taking Calls
After you and the representative have gone over everything, we will hook our phone to your site and they will start taking the calls and speaking with your clients. With the onboarding form and the call you had with the representative, they will be equipped to answer all calls effectively.
4. Monthly Call with Team and Live Analytics
Each month, you will have a call booked with your support representative to go over any questions you or he/she has. With Support Rig you will have access to a live performance dashboard, detailing the analytics of that current month. This will include the number of calls, sales, behaviour analysis and more. We will also provide any feedback we have received from the customers.
Choose your plan
We have the option for you to choose between a yearly subscription and a monthly subscription. Looking for someothing else? Conact us and we can work it out!
Monthly
$79/mo +
$1 per min/mo
- Canadian-based Sales Representative
- Unlimited Calls
- Unlimited Leads
- Unlimited FAQ
- 2 Simultaneous Calls
- Lead to CRM
- Live In-Depth Analytics
- Customer Behaviour Analysis
- Monthly Call with Sales Representative
Live Chat Support
Premium Live Chat Service Provider of 24×7 (350+ Days) Managed Human Live Chat Operators for your Website.
basic
$199
per month
- Upto 50 Chats
- Single Website
- 20 FAQs
- 24×7 (350+ days) Chat Agents
- Custom Trained Agents
- Free Live Chat Software
- Real-Time Chat Transcripts
- Lead & Ticket Forwarding by Email
- US$ 6.00/Extra Chat
premium
$399
per month
- Upto 200 Chats
- Single Website
- Unlimited FAQs
- 24×7 (350+ days) Chat Agents
- Custom Trained Agents
- Free Live Chat Software
- Real-Time Chat Transcripts
- Lead & Ticket Forwarding by Email
- US$ 4.00/Extra Chat
ultimate
$699
per month
- Upto 500 Chats
- 4 Multiple Websites (Upto 3)
- Unlimited FAQs
- 24×7 (350+ days) Chat Agents
- Custom Trained Agents
- Free Live Chat Software
- Real-Time Chat Transcripts
- Lead & Ticket Forwarding by Email
- US$ 3.00/Extra Chat
Custom
Ask Us
- Custom Chat Volume
- As Per Chat Volume
- Unlimited FAQs
- Custom Trained Agents
- 24×7 (350+ days) Chat Agents
- Free Live Chat Software
- Real-Time Chat Transcripts
- Lead & Ticket Forwarding by Email
- As Per Chat Volume
Meet Our Team
Meet the Canadian based team that will help grow your business!
Kelley Van Boxmeer
CEO
Mike Bishop
VP of sales
Rhea Burns
Inbound Sales
Manager